Nice to know we can beat the machines at something, however other things appear to be a draw.
What’s so cognitively demanding about supermarket checkout? I spoke to several former checkout people, and they all pointed to the same skill: Identifying fruits and vegetables. Some supermarket produce is tagged with small stickers carrying product-lookup codes, but a lot of stuff isn’t. It’s the human checker’s job to tell the difference between green leaf lettuce and green bell peppers, and then to remember the proper code.
There’s something sobering about telling somebody “that’s romaine lettuce.”
These photos of on an Amazon fulfillment center claims that it’s a soulless experience.
The main job in town used to be working in a coal mine.
Workers at Rugeley spend their days wandering the massive warehouse, either squirreling away incoming products, pulling orders down from shelves, or packing them up for shipment. In each of these activities, the workers’ motions are not driven by the engine of human judgment or expertise but rather by the massive engine of Amazon’s exquisitely complex fulfillment mechanism: a computer that both tracks and commands every worker’s movements throughout the day.
Oh my god – this sounds WONDERFUL! No tough decision-making and a robot tells you what to do? Sounds like a vacation.1
The jobs in the Rugeley fulfillment center are almost always temporary positions handed out by agencies on zero-hour contracts. Nothing is guaranteed, and a fulfillment associate’s job can completely disappear between one day and the next.
What do you expect? There’s no critical thinking required.
Read the comments. People chime in and offer a reality-check, like what it’s actually like to work in an Amazon center in Nevada and how it compares to working in other factory jobs.
I get the feeling that nobody involved in this article has ever worked an entry-level job. Washing dishes in a hot restaurant kitchen during the summer? Stuffing envelopes in an office? Two things that sound worse than what’s going on here and also offer little in upward mobility.
…Look at these photos – this place is CLEAAAAN.
Jaron Lanier: The Internet destroyed the middle class – Salon.com:
“Here’s a current example of the challenge we face,” he writes in the book’s prelude: “At the height of its power, the photography company Kodak employed more than 140,000 people and was worth $28 billion. They even invented the first digital camera. But today Kodak is bankrupt, and the new face of digital photography has become Instagram. When Instagram was sold to Facebook for a billion dollars in 2012, it employed only 13 people. Where did all those jobs disappear? And what happened to the wealth that all those middle-class jobs created?”
Efficiency and automation made America a knowledge-based economy. Nerds replaced low-skilled labor.
Others often make the point that new industries have emerged to replace the previous labor market, but there’s no acknowledgement of how those markets don’t employ as many people as the older industries did.
Why not? Because there’s no need to. Because computers.
And this is where things start getting weird. If you are in favor of automation and efficiency (and who isn’t) you are indirectly supporting the hollowing out of the low-skilled job market – and you begin to sound like a heartless Scrooge when the only thing you can think to improve the quality of life for low-skilled laborers is that they need to catch up, and fast.
tl;dr: Dumb people don’t know that they are dumb and smart people don’t believe that they are smart.
But there’s also blame to be placed on lax management who let low performers squeak by.
The labor market isn’t what it used to be.