Enterprise software sucks

This is from about 7 years ago but it’s still relevant.

This is partly because enterprise software rarely gets critiqued the way even a US$30 piece of shareware will. It doesn’t benefit from the rigor of a wide and varied base of users, many of whom will freely offer merciless feedback, goading and demanding it to be better with each new release. Shielded away from the bright scrutiny of the consumer marketplace and beholden only to a relatively small coterie of information technology managers who are concerned primarily with stability, security and the continual justification of their jobs and staffs, enterprise software answers to few actual users. Given that hothouse environment, it’s only natural that the result is often very strange.

People who give 1-star reviews to podcasting apps ain’t seen nothin’.