File under “No Shit”:
For the Minneapolis giant to survive its disruption, it needs to be a uniquely positioned solution to customer problems.
One of the suggestions is something like “maybe they could charge people a premium for buying stuff in person.” Would you shop at a place like that? Also, doesn’t Best Buy already do that?
Best Buy is already customer-hostile. Receipt checking, extended warranty pushes, $80 HDMI cables—all unique solutions to problems customers don’t even have. The only reason to go to Best Buy is when you need something RIGHT NOW.